If you’re not patient or young go somewhere else. The clinic either needs to help train their reception to be compassionate and empathetic towards their patients. An older patient was given a tablet to fill out paper work. The man clearly did not know how to work it & when telling the receptionist he didnt understand she said “you have to get with the technology, we’re living in modern times”. Which I thought was very rude and unnecessary. The man was so frustrated, he said he wasn’t going to be returning if he had to fill it all out again and his next visit. He clearly had trouble reading & using technology. I quickly helped translate and fill out the documents. they need to have options for their patients, both physical and electronic paperwork & translators at hand. If my elders were treated like that, best believe there would have been a problem. The ageism is Evident with the receptionist because I (26yr old) & all the younger patients were treated fairly. I would think twice before coming here. I know that she does not represent the office, but as the receptionist they’re the first encounter patients have with the clinic which speaks volume about the business.
My whole family has only had the best experience with this Dental Office. Everyone is made comfortable and handled gently. I would definitely highly recommend
Campbell Dental is full of amazing, intelligent and hardworkers. Recommend to all!!